Frequently asked questions
Please read before you purchase your wallet
*What are my UPW’s dimensions?
The wallets measure either 10 cm x 8.5cm, which is 10cm x 7cm (folded), product measurements are indicated in the gallery. The 10 x 7cm format is designed for Australian bank notes.
The10 x 8.5cm format is a more international size. There may be slight differences between two wallets as they are all handmade.
* I noticed creases inside the wallet.
These creases occur during the fabrication process and are unavoidable. The wallet will take its final shape over time.
* What can I put in the wallet?
Around 10 credit cards or licences in the side slots; notes, receipts or papers in the first section and bank notes in the other.
* Can I put coins in the wallet?
Yes, but we advise against doing so.
* Is the wallet water resistant?
The laminate finish protects the wallet from sprays of liquid but it is not recommended to swim with bank notes.
* I ordered a Tailor-made and I don’t like it.
Send it back to us with a message explaining why and we will either recreate a wallet for you (we will email the design for you to check before dispatching it to you), or you can choose another wallet from the shop collection and we will refund you the difference in price.
* How long will the wallet last?
I’ve had mine for two years, it goes with me everywhere, everyday in the pocket of my suit or my jeans and it’s still in good condition.
Your wallet is unique and has been carefully handmade in our workshop.
It deserves your care so that you can keep it for a long time. Why not consider starting a collection?
See you soon.